Becoming fluent in digital impact

Twenty years ago, hardly any public organization offered digital services. Today, digital technologies shape our lives, organizations, economies and societies, creating opportunities that we must take and risks that we must tackle.

By strengthening digital know-how and partnerships for inclusive and responsible digital services, United Nations entities can improve their work, help empower societies, close the digital divide and address risks of harm. Bebbo Parenting App
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For Example...

Digital capacity can transform education

More than 244 million children and young people worldwide – primarily girls – are out of school. With stronger digital capacity, for example, United Nations entities can support Member States in transforming education via digital platforms. With interactive live classes powered by meaningful connectivity, they can enable affordable, inclusive, high-quality learning irrespective of circumstance.
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What building digital capacity means

Building modern digital capacities means transforming an organization’s technologies, skills and processes towards digitally enabled solutions that improve connectivity, service delivery, stakeholder collaboration, engagement and decision-making – in ways that are secure, responsible and inclusive.

Ways in which digital capacity can have impact

António Guterres


“To serve Member States to the best of our ability, we need to take advantage of digital technologies to upgrade how we plan, learn, recruit and work.”

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Key resources

Secretary-General’s Policy Brief

The United Nations system is only beginning to fully embrace digital opportunities. Read the full chapter of the policy brief on how we expand expertise, what the goals are, and what benefits to expect.

Voices on digital

How UN leadership, colleagues and youth from across the globe are getting inspired by and sparking action around UN 2.0

Discover digital action

UN 2.0 is about leveraging our connections across the globe, with teams and projects active in over 160 countries. Click on the map to learn more.

The location indicators on this map are illustrative and do not necessarily show where entities are based. The depiction and use of boundaries, geographic names and related data shown on maps are not guaranteed to be error free, nor do they imply official endorsement or acceptance by the United Nations.

Explore UN 2.0 Initiatives

Explore UN 2.0 Strategies & Publications

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